Terms and Conditions

A booking is considered confirmed once you receive our confirmation by WhatsApp or email with the date, pickup time, and number of participants. Published prices are per person, for guidance only, and subject to availability and season.

Unless stated otherwise, payment is made on the day of the tour in cash (USD or Dominican pesos) or through the electronic methods we indicate at confirmation. When a deposit is requested, it is deducted from the total.

• Cancellation more than 24 hours in advance: no charge and full refund of any deposit.
• Cancellation with less than 24 hours' notice or no-show: a handling fee may apply.
• If we cancel due to weather conditions or operational reasons, you may reschedule at no cost or receive a full refund.

• Present a valid driver's license in order to drive.
• Follow the guide's instructions at all times.
• Not drive under the influence of alcohol or drugs, nor allow another member of the group to do so.
• Report any relevant medical conditions before starting the tour.
• Be liable for damage to the vehicle resulting from improper use or failure to follow the instructions given.

We provide inspected vehicles, safety equipment, trained guides, and accident insurance. We are not liable for loss of personal belongings, damage to electronic devices, or consequences arising from a participant's failure to follow the safety rules.

We may modify routes, schedules, or stops for reasons of safety, weather, or terrain conditions, always seeking to preserve the duration and value of the experience booked.

During the tour we may take photos or videos for promotional purposes. If you do not want your image to be used, please let the guide know before the tour begins.

These terms are governed by the laws of the Dominican Republic. Any dispute shall be submitted to the competent courts of the province of La Altagracia.