Legal information
Privacy Policy
How we collect, use and protect the personal data you share when booking a tour with us.
Last updated: August 2026
1. Who is responsible for your data
Nisibon Adventure Team, a tour operator based in Bávaro, Punta Cana (Dominican Republic), is responsible for the personal data collected through this website, WhatsApp and our booking forms.
2. Data we collect
- Name, email address and phone number.
- Booking details: tour, date, number of travellers and hotel.
- Payment status and reference (card data is handled by the payment provider, never by us).
- Technical data such as IP address, device and pages visited.
3. Why we use it
- To confirm, organise and deliver the tour you booked.
- To contact you about pickup times, changes or incidents.
- To issue receipts, vouchers and handle refunds.
- To improve the website and, with your consent, send offers.
4. Sharing with third parties
We only share the data strictly needed with our transport partners, payment providers (PayPal, Stripe) and email delivery services. We never sell your personal data.
5. How long we keep it
Booking records are kept for the period required by Dominican tax and accounting rules. Marketing contacts are kept until you ask us to remove them.
6. Your rights
You can ask us to access, correct, delete or export your data, or withdraw your consent at any time, by writing to our contact email. We reply within 30 days.
7. Security
The site runs over HTTPS and access to booking data is restricted to authorised staff. Payments are processed by certified providers.